Everyone will probably have heard and seen the term “Net Zero” on the news, in papers and social media. Put simply, net zero refers to the balance between the amount of greenhouse gas produced and the amount removed from the atmosphere. We reach net zero when the amount we add is no more than the…
By Gareth Thomas, Managing Director of Specialist Window Cleaning (SWC). As an industry-leading business, we are continually looking at ways to stay ahead of the competition and keep us at the forefront of change, operating a large fleet of vehicles up and down the country we feel that it is our duty to challenge our carbon footprint…
Specialist Window Cleaning (SWC) has added one of the UK’s leading pharmacists to its growing client portfolio. LloydsPharmacy has awarded SWC a significant two-year cleaning contract, which will see the well-established window cleaning solutions business providing internal & external window cleaning, fascia and signage cleans, as well as adhoc reactive call outs to over 1,000…
We are thrilled to announce that Broughton Shopping Park has been awarded platinum status and entered into the final for the 2019 Loo of the Year Awards. At Incentive we run the cleaning and security services for the shopping centre and we are so proud of our team for achieving this. Swan Shopping Centre in…
Four years into its relationship, this renewal further strengthens their relationship and is the third time that the contract has been extended. Under the terms of the agreement, SWC will continue to provide weekly window cleaning at 438 of the company’s restaurants across the country. Since SWC started working with the company in 2014, it…
Here are the team celebrating together in Bath their outstanding achievement of gaining the ‘Gold’ customer service level. Beth and Nicole have driven the Customer Service standards throughout the team over the last year by playing games with them and encouraging them to attend training sessions and progress themselves to the next level at all…
Very well done to Carmen Railton from St Stephen’s at the REVO Shopping Centre conference in Brighton, Carmen won an ACE Superstar award for her exceptional Customer Service skills!
SWC has been recognised for its high standard of rope access working and been awarded Corporate membership of the Industrial Rope Access Trade Association (IRATA). The body aims to promote a high standard of working practices across the industry providing clients with peace of mind that they are receiving a professional service that fully complies…
Two of our Group businesses, Specialist Window Cleaning and ARL Support Services, have merged and relaunched under the SWC brand. The move provides customers with greater access to a wide range of specialist window cleaning services and expertise under one roof and with a national reach. The combined business will be headed by Gareth Thomas…
The Revo ACE Awards is the UK’s leading award programme for customer service in the retail property industry. These awards set the benchmarks in the industry and ensure widespread industry recognition. The awards for customer service within the retail sector were held in Brighton last week, and a great evening was had by all in attendance.…
