Net Zero

Everyone will probably have heard and seen the term “Net Zero” on the news, in papers and social media. Put simply, net zero refers to the balance between the amount of greenhouse gas produced and the amount removed from the atmosphere. We reach net zero when the amount we add is no more than the…

SWC driving charge

By Gareth Thomas, Managing Director of Specialist Window Cleaning (SWC). As an industry-leading business, we are continually looking at ways to stay ahead of the competition and keep us at the forefront of change, operating a large fleet of vehicles up and down the country we feel that it is our duty to challenge our carbon footprint…

Loo of the Year Awards 2019

We are thrilled to announce that Broughton Shopping Park has been awarded platinum status and entered into the final for the 2019 Loo of the Year Awards. At Incentive we run the cleaning and security services for the shopping centre and we are so proud of our team for achieving this. Swan Shopping Centre in…

Southgate Celebrate Gold Star Customer Service Award

Here are the team celebrating together in Bath their outstanding achievement of gaining the ‘Gold’ customer service level. Beth and Nicole have driven the Customer Service standards throughout the team over the last year by playing games with them and encouraging them to attend training sessions and progress themselves to the next level at all…

Success at the Revo ACE Customer Service awards

The Revo ACE Awards is the UK’s leading award programme for customer service in the retail property industry. These awards set the benchmarks in the industry and ensure widespread industry recognition. The awards for customer service within the retail sector  were held in Brighton last week, and a great evening was had by all in attendance.…