Loo of the Year Awards 2019

We are thrilled to announce that Broughton Shopping Park has been awarded platinum status and entered into the final for the 2019 Loo of the Year Awards. At Incentive we run the cleaning and security services for the shopping centre and we are so proud of our team for achieving this. Swan Shopping Centre in…

Incentive FM – PFM Awards Finalists

Incentive FM thrilled to be shortlisted as 2018 PFM Partnership Awards Finalists, in the category ‘Partners in Retail’ for the full list of finalists please see below! Today sees the official confirmation of this year’s list of finalists for the Partnership categories within the PFM Awards 2018. This follows an exhaustive process to ensure that…

Southgate Celebrate Gold Star Customer Service Award

Here are the team celebrating together in Bath their outstanding achievement of gaining the ‘Gold’ customer service level. Beth and Nicole have driven the Customer Service standards throughout the team over the last year by playing games with them and encouraging them to attend training sessions and progress themselves to the next level at all…

SWC Awarded IRATA Certification

SWC, part of Incentive FM Group, has been recognised for its high standard of rope access working and been awarded Corporate membership of the Industrial Rope Access Trade Association (IRATA). The body aims to promote a high standard of working practices across the industry providing clients with peace of mind that they are receiving a…

Success at the Revo ACE Customer Service awards

The Revo ACE Awards is the UK’s leading award programme for customer service in the retail property industry. These awards set the benchmarks in the industry and ensure widespread industry recognition. The awards for customer service within the retail sector  were held in Brighton last week, and a great evening was had by all in attendance.…