Our relationship with the Incentive FM Group began when we were awarded the low level window cleaning at CityPoint in Ropemaker Street at the beginning of 2015.
Shortly after this commenced we were invited to tender for a number of high and low level window cleaning opportunities in partnership with Incentive, one of them being the iconic 110 Bishopsgate building, formerly Heron Tower.
Incentive were the incumbent provider of daily cleaning services but did not hold responsibility for the vertical cleaning tasks on site. As part of the contracts re-tender the client, Cushman & Wakefield, decided to combine the services.
As Incentive at the time did not have any self-delivery capability for vertical cleaning were we invited to submit a proposal. Out of 4 proposals received by Incentive, ours was regarded as the most thorough and accurate. We worked closely in partnership to develop a winning proposal for the combined contract and together we were successful in securing a three year contract.
