Cribbs Causeway is the premier shopping destination in the South West, located on the outskirts of Bristol at Junction 17 of the M5. Cribbs Causeway consists of the Mall, The Venue and a Retail Park, with over 150 top name stores plus dining, leisure and entertainment providers and attracts an annual footfall of over 12 million as well as hosting large events such as Bristol Fashion Week, a summer beach and a Christmas winter wonderland. Cribbs Causeway offers something very different to visitors in the South West and further afield — a day out, touch of luxury and somewhere vibrant to socialise — all under one roof.

After a long tender process and partnership meetings, Incentive FM was appointed as the soft services facilities management provider at Cribbs Causeway in Bristol In April 2017. We welcomed, via the TUPE transfer process, 115 people into our organisation working together with a vibrant One Team Ethos. Our contract was extended in 2020 for a further two years.

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Client: Cribbs Causeway

Location: South West

Incentive FM